Client LifeCycle Management

Optimizing the entire process

The increasing cost pressure in the IT departments of companies has made the TCO discussion a permanent issue. For the management of the entire life cycle of networked systems absorbs a considerable proportion of the IT budget. According to investigations of the Gartner Group (Gartner, Use Best Practices to Reduce Desktop PC TCO), a PC workstation in a manually supported IT infrastructure swallows an average of USD 5,420 over its entire life cycle, with the lion’s share being taken up by administration expenses.  An optimized client life cycle management is to be rated equally high.

Client life cycle management comprises the complete cycle of a client in the company environment. From the procurement and initial installation over software management up to uninstalling and disposal.

COC’s client management team is considering the whole client life cycle process. In fact, substantial saving potentials can only be realized by taking advantage of modern technologies available on the market and optimizations along the entire process chain. We want to support you in this effort.

We will accompany you through the entire client life cycle process with our competence, know-how and comprehensive project experience. We will also consult you in the selection of suitable tools. By partnerships with all leading system manufacturers in the field of client management we have detailed product knowledge required for identifying the optimal solution for your company.

Our spectrum of solutions at a glance:

• Procurement, shopping cart system standardization
• Operating system installation
• Software distribution
• Software packaging
• Patch and change management
• System maintenance
• Inventory and license management
• Uninstalling, return of licenses, disposal