ITIL® Compact Training
Customer-specific & project-based
ITIL Compact Training provides you with a compact look, tailored to your company’s needs, at the scope, objectives and range of application for IT service management (ITSM) according to ITIL. The course format is flexibly adapted to your objectives and/or project requirements in terms of its content, length and price.
Content:
- Introduction to IT service management & ITIL
- Objectives of the individual ITIL processes and functions
- Roles, responsibilities & duties
- The benefits of ITIL for IT and business
- Internal company strategies, objectives, requirements and range of application for ITIL
- Critical success factors
- Training opportunities and certification
The individual topics are developed and prioritized in consultation with the responsible party from the customer’s side.
Your benefits:
- All of the employees understand the scope and objective of ITIL, and have a uniform level of knowledge.
- The course contents are adapted to your ITSM strategy and/or your ITSM project. This creates a uniform understanding among all of the participants about your objectives and your strategies.
- You benefit from a compact, efficient transfer of knowledge by experienced ITSM experts from an accredited ITIL training provider.
Target group:
The seminar is intended for everyone who is responsible for IT and for employees who provide services to internal or external customers. The compact format is especially well-suited to companies that have already set up an ITSM strategy and/or an ITSM project.
Date/price:
We exclusively offer the ITIL V3 Compact course as a company training session. We discuss the date directly with you. The training can take place at your facility, on COC AG’s premises or at another suitable event location. The price is based on the desired length of the event, the number of participants and the training location. Tell us your ideas, and we will build on them to create an offer for you.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. The Swirl logo™ is a Trade Mark of the Office of Government Commerce.
